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Careers

Unlike any other casino, Lucky Chances features a friendly and professional team. As part of a team of friendly people, you’ll have the opportunity to contribute to creating an inviting and welcoming atmosphere where players know this is the Bay Area’s luckiest place to be.

Lucky Chances is honored to be a community partner by creating jobs and a friendly place to work. We offer the following benefits to our team members:

  • Medical/Dental/Paid Time-off
  • Free shuttle to/from Colma Bart Station
  • Commuter pre tax benefits
  • Free Parking
  • Convenient Location-minutes from San Francisco and the Peninsula
  • Opportunity for advancement
Lucky Chances is an Equal Opportunity Employer and promotes a drug-free workplace.
All Casino employees must be at least 21 years of age.

Click here for application form »» Application form

We accept applications and resumes by e-mail, fax, and walk-ins.

Email: jobs@luckychances.com
Fax: (650) 758-6462
HR Office: 1700 Hillside Blvd., Colma, CA 94014. M-F 7:30 am to 5:00 pm



Position Asian Games Dealer/Assistant Asian Games Operations Coordinator
Job Description Please note this is a dual rated position.

Asian Games Dealer-Must deal effectively and efficiently all games assigned while maintaining positive attitude. Maintain focus, attention, and compliance to table gaming activities and procedures including the security of table tray amounts.

Qualifications:
-Minimum of two (2) years exposure to California gaming.
-Extensive training in dealing techniques, policies and procedures.
-Minimum two (2) years casino and customer relations experience.
-Effective communication and customer service skills.
-Good hand and eye dexterity.
-Excellent mathematics/numerical aptitude.

Assistant Asian Games Operations Coordinator-Will act as s host to ensure a positive guest experience. Assist the Asian Games Coordinator in monitoring the gaming floor to ensure a positive gaming experience for players; communicate with other Team Members of customer service needs. Assist the Asian Games Operations Coordinator in monitoring the integrity of gaming activities and protecting games from detrimental activities.

Qualifications:
-Minimum of two (2) years guest service experience.
-High school diploma.
  Send your application and resume by email to jobs@luckychances.com.
Position Poker Dealer/Assisant Poker Coordinator
Job Description Please note this is a dual rated position.

Poker Dealer-Deal effectively and efficiently all games assigned while maintaining positive attitude. Maintain focus, attention, and compliance to table gaming activities and procedures including the security of table tray amounts.

Qualifications:
-Minimum of one (1) year exposure to California gaming.
-Extensive training in dealing techniques, policies and procedures.
-Minimum one (1) year casino and customer relations experience.
-Effective communication and customer service skills.
-Good hand and eye dexterity.
-Excellent mathematics/numerical aptitude.

Assistant Poker Coordinator-Provide seating and service for customers; maintain a comfortable, safe, friendly environment for customers and positive gaming experience for players. Monitor the integrity of the gaming activities; resolve gaming disputes; and protect games from detrimental activities.

Qualifications:
-Minimum of three (3) years experience in California gaming industry
-High school diploma
  Send your application and resume by email to jobs@luckychances.com.
Position Chip Runner/Card Control Agent
Job Description Please note this is a dual rated position.

The Chip Runner-Ensures the proper flow of all games by providing the sales of gaming chips to customers and dealers. Job duties are greeting customers and oversee the efficient sales of gaming chips in the assigned areas, maintaining assigned stationary bank, counting in and out the bank in accordance to procedure, abide by the Chip Runner procedures and Title 31 compliance policy and procedures noted in the Chip Runner Training Package (manual). Other duties assigned.

Qualifications:
-Must have excellent customer relations, knowledge of cash handling, and organization skills.
-Strong mathematical skills.
-Effective communication and must be highly motivated.
-Exposure to California gaming preferred.

The Card Control Agent-Responsible for maintenance and integrity of cards, dice, dice cups, shoes and all other gaming equipment. Provide direct service to the Asian Games tables by providing fresh cards, dice, etc. Other duties may be assigned. Must have good hand and eye dexterity, be well organized, ability to multi-task, have effective communication skills, and strong numerical ability.

Qualifications:
-High School Diploma or equivalent preferred
-Good hand and eye dexterity.
-Well organized, ability to multi-task.
-Effective communication skills.
  Send your application and resume by email to jobs@luckychances.com.
Position Security Officer
Job Description The Security Officer position provides a safe and comfortable environment for all patrons and employees. Performs responsible security and guest service duties involving the protection of property and guest satisfaction. Patrols assigned areas to guard against fire, theft, vandalism, personal injury and to ensure a proper gaming environment. Ensures that facilities are secure and that security systems are operational and observes, resolves and/or reports any unusual conditions or activities. Provides assistance to visitors/patrons by greeting, guiding and responding to questions and problems. Duties are but not limited to:

-Assist in enforcing all state laws and city ordinances. Keeping intoxicated persons from entering the premises and minors from entering the designated gaming areas. Inform Lead Security Person immediately of all suspicious persons or activities that could be detrimental to the operations of the Company.
-Serve a host role, greeting, directing and responding to patrons in a friendly professional manner when they enter, remain and leave the premises, including providing assistance with the ATM.
-While posted at Beat 5 or 5A will assist Asian Games personnel in every aspect of guest service, including directing players to open seats, directing servers and chip runners to players, etc.
-Stand fixed, roving and mobile post assignments. Patrol assigned areas on foot or in lightweight motor vehicle.
-Assist in escorts of money transfers and conduct daily box change.
-Preserve order among patrons and staff to protect property and well being of individuals.
-Monitor casino floor to ensure a safe, comfortable, and proper gaming experience.
-Escort patrons and staff safely to their vehicles when called on to do so. Provide vehicle assistance to patrons, including fixing flat tires, assisting with car lock-outs and ensuring security of vehicles parked on the street or in the garage.
-During peak hours (9pm-1am), Monitor open parking spots and direct cars to those locations. In the event 2 TCO’s are on duty, open spots will be communicated to better assist customers on available parking.
-Upper deck and lower deck parking will be rotated every ten minutes to monitor open spaces.
-Demonstrate the ability to operate and use all required equipment in a safe manner.
-In an emergency, take appropriate action as outlined in security & safety procedures.
-Available or may be required to work various shifts, weekends and holidays based on Company need.

Qualifications:
-High school graduate and background in security related field.
-Hold or have the ability to obtain a current “Guard Card” issued from the Bureau of Security and Investigative Services of California.
-Possess physical and social skills to adapt to the demands of this position.
-Must possess valid Driver License and clean DMV printout.
  Send your application and resume by email to jobs@luckychances.com.
Position Control Room Operator
Job Description Provide a safe environment for all patrons and employees by using surveillance system to observe and deter potential problems. Monitor closed circuit video system, observe and record activities of games, cashier cage, vault, count room, and other areas to identify cheating, stealing, embezzlement or other potential problems. Maintain a high level of security and confidentiality.

Candidates must know how to take a video and image capture by using Wincast and Sony Color Printer. Applicant must be alert to any problems occurring among employees and/or patrons; or anywhere on the property. This includes monitoring closed circuit video system to identify potentially dangerous situations and observe and make sure company policy is adhered to. Other duties assigned.

Qualifications:
-Possess high school diploma or GED.
-Previous employment in Law Enforcement, Casino Security, or Corporate Security.
-Possesses strong organizational skills and handles situations in the order of importance.
-Requires computer skills and experience in operating a PTZ and Pelco system.
-Effective communication (verbal and written) skills.
  Send your application and resume by email to jobs@luckychances.com.
Position Food and Beverage Lead
Job Description Professionally supervise and maintain a consistent high standard of food and beverage preparation, handling and customer service as established during the assigned shift. Ensure the smooth and effective operation in all areas in the Department. Supervise the upkeep, cleaning and sanitation of the kitchen, dining room and Casino floor. Directly supervise all cashiers, Sous Chefs, cooks, bartenders, dining rooms host/hostesses, food servers, bussers, pantry assistants, stewards/dishwashers and Gift Shop staff. Coordinate with Facility Lead Persons on kitchen deep cleaning, maintenance, minor repairs and warehousing.

Qualifications:
-Minimum of three years of experience in food service related businesses.
-Previous experience in food preparation and services, personnel supervision, menu planning, food costing, simple accounting and inventory control knowledge necessary.
-Familiar with various POS system and computer literate.
-Valid Food Handler Card required by the State of California, Health and Safety Code 113790.
  Send your application and resume by email to jobs@luckychances.com.
Position Busser
Job Description Facilitates restaurant food service by setting up and clearing tables, stocking all service stations and assisting servers with table service to ensure total guest satisfaction.

Qualifications:
-High School Diploma or equivalent with at least six (6) month of restaurant experience.
-Valid Food Handler Card required by the State of California, Health and Safety Code 113790.
  Send your application and resume by email to jobs@luckychances.com.
Position Server
Job Description Provide efficient food and beverage service. Promote and maintain a comfortable, safe, friendly environment for guests, patrons, and staff. Ensure great customer service throughout the meal.

Qualifications:
-2 + years of prior food service experience in a fast paced environment.
-Familiar with various POS system or computer literate.
-Valid Food Handler Card required by the State of California, Health and Safety Code 113790.
  Send your application and resume by email to jobs@luckychances.com.
Position Greeter/Host/Cashier/Gift Shop Cashier
Job Description Greeter/Host/Cashier-Greets, seats, cashes out, and thanks guests with warm and friendly service, while making a good first impression to insure they are happy when they leave.

Qualifications:
-Two years business food service related experience. Familiar with POS system and computer literate.
-Previous food/wine service experience, preparation/presentation, and customer relation knowledge.
-Valid Food Handler Card required by the State of California, Health and Safety Code 113790.

Gift Shop Cashier-Greets, sets, cashes out and thanks the guest while maintaining the highest level of hospitality to provide absolute guest satisfaction at all times.

Qualifications:
-High school diploma or equivalent and 1 + years prior fast-paced, restaurant service experience.
-Possess strong numerical aptitude. Familiar with cash registers and POS systems.
-Excellent customer service, communication and interpersonal relationship skills.
  Send your application and resume by email to jobs@luckychances.com.
Position Dishwasher/Steward
Job Description Maintains dishwashing area and cleans restaurant equipment, glass and silver ware as well as food preparation utensils and keeps them in an orderly manner so they can be picked up by restaurant staff when needed.

Qualifications:
-High School Diploma or equivalent with at least six (6) month of restaurant experience.
-Valid Food Handler Card required by the State of California, Health and Safety Code 113790.
  Send your application and resume by email to jobs@luckychances.com.
Position Cook
Job Description During assigned shift, general coordination of the lunch, dinner and graveyard crew kitchen staff. Work in cooperation with Chef, Sous Chef, Lead Cook and F&B Lead Person to ensure consistent, high quality of all preparations, production and fluid kitchen operation.

Qualifications:
-A.A degree or technical training or at least one year related experience. Degree from a post-secondary culinary arts training program is desirable.
-Valid Food Handler Card required by the State of California, Health and Safety Code 113790.
  Send your application and resume by email to jobs@luckychances.com.
Position Assistant Cook
Job Description During assigned shift, the Assistant Cook will assist the cooks in all hot and cold food preps and plating. Work in cooperation with Sous Chef, Chef, Lead Cook and Cooks to ensure consistent, high quality of all preparations, production and fluid kitchen operation.

Qualifications:
-High School graduate or technical training or at least one year related experience. Degree from a post-secondary culinary arts training program is desirable.
-Valid Food Handler Card required by the State of California, Health and Safety Code 113790.
  Send your application and resume by email to jobs@luckychances.com.
Position Maintenance Technician
Job Description The Maintenance Technician position performs repairs, modifications and preventive maintenance on building and facility equipment, fixtures and systems.

Qualifications:
-Three years general facility maintenance experience.
-Valid driver’s license and clean driving record.
  Send your application and resume by email to jobs@luckychances.com.
Congratulations to Our
Recent Tournament Winners!
Mark S
Won $370
Mark M
Won $920
Jack T
Won $210